Dolgin Engineering reserves the right to substitute an equivalent service from another carrier to better meet the needs of a particular situation i.e. UPS ground service for Fedex ground service.
When Fedex ground or UPS ground is used instead of US Mail, we provide tracking information as soon as it becomes available. Using UPS/FEDEX ground service may result in longer delivery times depending on distance.
Customers are responsible for shipping items to Dolgin Engineering. Dolgin Engineering will cover the return shipping costs. Please ensure that you ship the product using a carrier that can provide you with tracking information and proof of delivery. Customers are responsible for their product until we sign for its delivery.
Contact us if delivery time is time sensitive.